At The Life Archive, we are committed to ensuring digital accessibility for everyone, including people with disabilities. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to ensure our services and content are accessible to all.
We aim to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards. These guidelines outline how to make web content more accessible to people with visual, auditory, motor, and cognitive disabilities.
To support accessibility across our website, we implement the following measures:
Clear Structure & Typography: We use clean, legible fonts and strong contrast ratios between text and background colours for optimal readability.
Alternative Text: Images across our website include descriptive alt text where applicable to assist screen reader users.
Audio Accessibility: As an audio-focused service, we strive to ensure that audio clips, transcripts, and preview materials are presented clearly and accessibly.
Mobile & Keyboard Navigation: Our website is designed to adjust responsively across desktop, tablet, and mobile devices, allowing for standard keyboard and touch navigation.
While we strive to adhere to accepted guidelines and standards, it is not always possible to do so in all areas of the website given platform constraints:
Third-Party Content & Widgets: Some third-party tools embedded on our site (such as interactive chat widgets) may have technical limitations outside of our direct control regarding custom styling or keyboard focus traps.
We are actively monitoring these areas and seeking solutions to ensure all features meet accessibility expectations.
We welcome your feedback on the accessibility of The Life Archive website. If you encounter accessibility barriers, require information in an alternative format, or need assistance accessing any part of our site, please let us know:
Email: Victoria@thelifearchive.co.uk or call +44 7772372314
Response Time: We aim to respond to accessibility feedback within 2–3 business days. Please allow extra time during public holidays or planned business breaks.
We aim to resolve any accessibility concerns directly and promptly. However, if you are not satisfied with our response to an accessibility feedback or accommodation request, you have the right to raise a concern with the Equality Advisory and Support Service (EASS), which advises and assists individuals on equality and human rights issues across England, Scotland, and Wales.
This statement was last updated in October 2026.